mywisely com Reviews Read Customer Service Reviews of

From my experience, if you HAVE to use this company, as soon as your money drops, remove it and put it somewhere safe in a brick-and-mortar you can actually go to. If a disputed charge pops up, take ALL of your money off their system before you call to kill your card, or else it may be WEEKS before you can get to your funds. And you better hope the card gets there before your next payday or it may be weeks before you can access any of that money, too.

  • Rude and discourteous, they are a financial nightmare.
  • BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
  • But Wise does provide the option to send money via Apple Pay or Google Pay, a feature that isn’t available from Remitly.
  • It’d be different if it happened once, but I have made multiple calls virtually all with similar interactions.
  • They have turned my card “off” multiple times without warning and when I called customer service they told me it would be up to 5 days to use the card again.

Lost luggage protection reimburses you for checked or carry-on luggage and their contents that are stolen or lost by the airline on fares purchased using your card. Through the Wise Assets program, you can invest money from your Wise account in the iShares World Equity Index Fund—its holdings include stock in Apple, Microsoft and Tesla. This makes it a great option for frequent travelers who want to explore the world, expats who have moved abroad, as well as businesses who are expanding their global presence. While all this regulation appears dull (safety is best when it’s boring), it helps because each country has its own rules and needs. Currently, Wise offers customer problem resolutions mostly via email – which can be slow, inefficient, and time-consuming.

Some of the best Visa Infinite cards

This card lets you spend money in over 150 currencies and comes with no hidden fees as well as competitive exchange rates, so you pay the lowest cost every time you make a transaction overseas. The first step in deciding if any money product is right for you is to understand what the company is trying to do in the first place. Wisely is trying to be your online bank. They offer direct deposit (it is ADP, after all, the country’s largest payroll processor). To access your money, they offer a debit card, either Mastercard or Visa.

  • Also the app allows you to take screenshots of all sensitive information, which I’ve never seen before.
  • I asked for a ticket number to reference the call?
  • compares a wide range of products, providers and services but we don’t provide information on all available products, providers or services.
  • I think this is likely just growing pains and compliance but our experiences are not isolated.
  • That’s why we recommend carrying a backup card or registering for an overseas account eventually when you travel, move abroad, or start a global business.
  • This makes it a great option for frequent travelers who want to explore the world, expats who have moved abroad, as well as businesses who are expanding their global presence.

Told me when I traveled internationally that the card would work? Could not check balances nor was this card accepted. Wisely will hold your money hostage and take funds from your account.


Maybe, but me being a 28-year payroll professional myself I would think that two week waiting period would be to pre-note test the account info to be sure THIS would not happen. Now, in my 28 years, you FIGURE OUT what went wrong for the “Employee” and don’t just pass the buck. They can’t tell him where it went if it might come back. All they tell him is wait 7-10 business days and if it doesn’t come back to his account to “file a claim.” No. Making him have to essentially jump through hoops to get his WAGES is probably a violation in some way of any given state’s wage payment and collection law I’m sure. That fact that ADP/Wisely are telling him to just sit and wait for his money…

Need access to cash quickly while traveling? The Wise travel money card lets you withdraw up to £200 GBP/$100 USD/ 350 AUD / 350 CAD / 200 EUR / 350 NZD / 350 SGD etc. for free. Wise (formerly Transferwise) was founded with the mission to keep international bank transfer fees low and transparent.

Business Details

Visa Infinite concierge service can help plan and book travel; secure event tickets, tours and other experiences; make dining reservations; and perform other lifestyle tasks. Weather and other hazards are part of life and can sometimes affect travel plans. Visa Infinite cardholders can receive up to $500 on airfare purchases with their card if the flight is delayed for more than six hours due to a covered hazard. As Visa’s top benefits level, Visa Infinite offers more benefits and perks than its other benefits tiers. Keep in mind that card issuers determine which benefits are available with particular cards, so not all of the following benefits will apply to every Visa Infinite card. Check with your card issuer to learn more about the available Visa card benefits and features for your card.

If y’all want more proof I can post pic of when I bought the transmission and when the wisely took back the whole amount. It’s a great debit card for travelers, freelancers, or business owners who are growing globally. As Wise debit card user, you can enjoy affordable international bank-to-bank transfers with no hidden fees at the mid-market exchange rate.

In addition to entering personal information—your name, date of birth, address and phone number—you can register for an account using your Apple, Facebook or Google account. This login alternative isn’t available with most money transfer services. If you’re looking for an international money transfer service that’s cheap, Wise might not be the best pick. Wise is upfront about the fact that it’s not always the least expensive option, and the potentially higher cost might turn off some people.

Here’s a quick low down of the Wise debit card’s best competitor – Revolut. If you already have a Wise personal account, it’s easy to adapt to a business account whether you’re freelancing or building a larger business. This can be quite annoying – distressing even – if you keep all your money in your Wise account as a traveler, expat, freelancer, or business. It’s a great option for frequent travelers, expats, growing global businesses, and freelancers who work with international clients.


On the other hand, the vast array of personal finance tools and finance apps out there makes for a difficult time figuring out which ones are right for you. One popular and emerging platform that has recently grabbed the attention of both beginners and experts alike is Wisely. You’re supposed to get a code when you see a temporary hold for $1 or so from Google in your account, but when I check my account, I see the hold from Google, but not the verification code. Using your Visa Infinite card for travel fares automatically qualifies you for travel accident protection.

Quit your job if this is your only payment option!!

One of the biggest perks of the Wise multi-currency account is how affordable money transfers can be. This card only makes sense if you don’t have a bank account. Then maybe you would be willing to put up with all of the nonsense needed to use it. They will lie to you and tell you 3-5 days but twice they’ve taken 3 weeks to replace my debit card. I was robbed of 600$ and today received a letter stating and no credit can be issued my card was used in a city I’m not even in how is that… I was to receive a sign on bonus, itvwas over 10k.

Your card provides coverage against accidental bodily injuries. The benefit covers the cardholder, spouse, and dependent children under 23 years of age. If you’re unsatisfied with an eligible purchase using your Visa Infinite card, you get return protection if the merchant or retailer won’t accept a return. Return protection covers eligible purchases within 90 days of the purchase date.

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